AT&T

Contacts

Price level:
Moderately

Address:
1206 El Camino Real, San Bruno, CA 94066
Get directions

Website:
att.com

Phone number:
+1 650-737-0313

Categories:
Establishment   Electronics store  

Suggest update

Reviews about AT&T

• K B

  Oct, 28 2018
  ★ ☆ ☆ ☆ ☆
  Rude customer service! If it was just me, I would have let it go. But they were rude to me and to my 89-year old step dad. How can you be rude to an older gentleman? He just needed a replacement device (he's been a loyal AT&T customer for over 20 years, and has had 2 devices. 2. A representative told us he isn't eligible for anything and that "THERE'S NO SUCH THING AS A FREE PHONE", all this without looking at my dad's account. They didn't even ask for his name. They didn't ask for his phone number. They just said flat-out "No."
• Nathan Jones

  Apr, 23 2018
  ★ ★ ★ ★ ★
  So much more polite, fast, and knowledgeable than the Burlingame location, which is why I drive farther to this one. Dominic helped me on my most recent trip here.
• Logan Yang

  Dec, 09 2017
  ★ ☆ ☆ ☆ ☆
  I've been here several times, long wait and average service before. But yesterday there was this rep who was absolutely rude and knew absolutely nothing about his stuff. I explained that I traded in my last two iPhones and got credit back but he just denied that that service's existence. I was shocked by his attitude when he claimed the trade-in plan I actually used twice before didn't exist and doesn't exist now. I wonder how his brain is wired?? Can I also deny your own existence? After that I asked him another question about my commitment in the UVerse plan. He called some help center for a ridiculously long time and had me wait there without saying anything. I waited until the sun was down and he told me an ridiculous answer about an early termination fee which was way off. Then he didn't even say anything and just walked away. I think the name is Sean.

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