Bank of America Financial Center

Contacts

Address:
465 San Mateo Avenue, San Bruno, CA 94066
Get directions

Website:
locators.bankofamerica.com

Phone number:
+1 650-742-5002

Categories:
Establishment   Finance   Bank  

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Reviews about Bank of America Financial Center

• Paul Black

  Apr, 02 2018
  ★ ☆ ☆ ☆ ☆
  The absolute slowest bank I've ever been to. It's one thing to be super slow, it's another to not care at all about your customers. There is "NO SENSE IF URGENCY" here whatsoever. As a business owner, I was astounded to count 8 employees behind the counter and only 2 working as tellers. An additional 5 employees were at the sales platform/loan area. There were 10 customers in line waiting, very upset to just go to a teller. I looked around in shock as I locked eyes with all of the employees over a 30 minute period. Not once did they offer to help anyone in line. Instead, 3 guys (2 of whom were managers) were jut chumming it up and laughing behind a cubicle...in plain view of everyone. Another girl walks in casually carrying a tray of iced coffees from Starbucks and begins to pass them out to tellers, socializing with each of them....all while customers were more than politely waiting.
  There is absolutely "NO CARE FOR THEIR CUSTOMERS" at this bank. It's painfully obvious. I will never return and will tell all whom I know about this shameful bank. "0" Customer Service. "0" sense of urgency. "0" respect t for anyone. What a "self-serving" bank. 100% egocentric and without apology. Repulsive at best.

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