Marshalls

Contacts

Price level:
Inexpensive

Address:
1268 El Camino Real, San Bruno, CA 94066
Get directions

Website:
marshallsonline.com

Phone number:
+1 650-873-9243

Categories:
Establishment   Clothing store   Department store  

Suggest update

Reviews about Marshalls

• Howard Hall

  May, 14 2018
  ★ ☆ ☆ ☆ ☆
  Marshalls always has great deals and I have been an avid shopper here for many years. I have frequented this location however my last experience was sad and unfortunate. After 6 minutes in the store I hear "security make your rounds" over the intercom. Not a big deal. A few minutes later I am being followed in the store by a worker with a walkie in her hand. who turns out to be the manager on duty. Upon my departure said employee proceeded to anxiously watch me exit to see if the alarms went off. Which they did not. This employee then proceeds to follow me outside and watch where I am walking to. I normally let this kind of thing go as a black man racial profiling is common but this was excessive. I proceeded to go back in to the store to notify the employee that I have not stolen anything, I do work and have funds to purchase merchandise as i have before and most importantly that the way she hovers around shoppers makes them uncomfortable. There was no apology only denial that anything had ever occurred. This is unacceptable!! As a manager and someone who has worked in security and customer service for over 13 years I am fully aware of the proper and improper way to hand and engage people and this was far from that.

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